We are based in Abbeyknockmoy, Tuam, County Galway.

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Where is the nursing home located?

The nursing home is located in Chapel Road, Abbeyknockmoy. Abbeyknockmoy is a charming and picturesque village located in Tuam, County Galway, in the west of Ireland. It is known for its rich history, stunning natural beauty, and tight-knit community. The village is situated on the banks of the River Clare, and is surrounded by rolling hills and green pastures. The area is steeped in history, with the nearby Abbey of Knockmoy dating back to the 12th century, offering a glimpse into the past for visitors. Today, Abbeyknockmoy is a vibrant community, with a strong sense of community spirit and a thriving local economy. Whether you're interested in exploring its rich cultural heritage, taking in its breathtaking scenery, or simply soaking up the relaxed and welcoming atmosphere, Abbeyknockmoy is a wonderful place to visit.

How do I book an admission?

At Flannerys Nursing Home, we understand that making the decision to move into a nursing home can be a difficult one, and we are here to support you every step of the way. If you or a loved one are ready to join our community, we would be honored to welcome you. Here is how to book an admission with us:

  1. Contact us: The first step is to get in touch with us by the form below or phone or email. Our team will be happy to answer any questions you may have and to provide you with all the information you need to make an informed decision.

  2. Schedule a visit: If you would like to see our facilities and meet some of our residents and staff, we would be happy to arrange a visit. Simply let us know what days and times work best for you, and we will make all the necessary arrangements.

  3. Complete the admission process: Once you have decided that Flannerys Nursing Home is the right place for you, we will guide you through the admission process. This will include completing some basic paperwork and providing information about your medical history, any special needs or requirements, and your preferences for room and services.

  4. Move-in day: On your move-in day, our team will be on hand to help you settle into your new room and to make sure that you have everything you need. We'll also take care of all the practicalities, such as transferring your medical records and arranging for any necessary equipment.

At Flannerys Nursing Home, we believe that every day is an opportunity to nurture hearts and enrich lives, and we are committed to providing our residents with the very best care and support. If you or a loved one are ready to join our community, we would be honored to welcome you.

How would I join a waiting list?

If you or a loved one are in need of a comfortable, supportive, and high-quality nursing home, we would love for you to consider joining our waiting list at Flannerys Nursing Home. Our team is dedicated to providing the very best care and support to our residents, and we would be honored to welcome you into our community.

Joining our waiting list is a simple process that can be done online or over the phone. Our friendly and knowledgeable staff will be happy to answer any questions you may have and to guide you through the process.

To join our waiting list, simply complete our online application form below or give us a call. We'll ask for some basic information about yourself or your loved one, including contact information, medical history, and any specific needs or requirements. This information will help us to ensure that we are able to provide the best possible care and support once a room becomes available.

Once your application has been received, our team will review your information and add you to our waiting list. We'll keep you updated on any developments and will let you know as soon as a room becomes available.

At Flannerys Nursing Home, we understand that finding the right nursing home for yourself or a loved one can be a difficult and emotional process. Our team is here to make this transition as smooth and stress-free as possible, and to provide you with the care and support you need every step of the way.

How do I make a complaint?

At Flannerys Nursing Home, we are committed to providing our residents and their families with the highest quality of care and support. However, if there is an issue or concern that needs to be addressed, we have a process in place for making a complaint. Here's what you need to know:

  1. Talk to the staff: If you have a concern about a specific aspect of your care or the care of a loved one, the first step is to speak with the staff member or members involved. They may be able to resolve the issue quickly and efficiently.

  2. Contact the manager: If you are not satisfied with the response you received from the staff member, or if you would like to make a more formal complaint, you can contact the manager of Flannerys Nursing Home. They will listen to your concerns and take the necessary steps to investigate and resolve the issue.

  3. File a written complaint: If you would like to make a formal written complaint, you can do so by writing a letter or email to the manager of Flannerys Nursing Home. In this letter, be as specific as possible about the issue, the date and time it occurred, and what you would like to see happen as a result. Please note that a copy of complaints process is displayed at nursing home.

  4. Expect a response: The manager of Flannerys Nursing Home will acknowledge receipt of your complaint and begin an investigation as soon as possible. They will keep you informed of the progress of the investigation and will respond in writing to your complaint within a reasonable timeframe. 

At Flannerys Nursing Home, we take all complaints seriously and will work to resolve any issues as quickly and effectively as possible. If you have any concerns or questions, please don't hesitate to reach out to us.

How do I get in touch with my loved ones?

At Flannerys Nursing Home, we understand how important it is to stay connected with loved ones, especially those who are in our care. Here's how you can get in touch with your loved one while they are staying with us:

  1. Phone calls: You can make a phone call to your loved one at any time during our normal business hours. We also encourage residents to bring their own personal cell phones, which they can use to make calls to family and friends.

  2. Visits: You are welcome to visit your loved one during our normal visiting hours, which are typically from 10 a.m. to 8 p.m. You can also arrange for special visits outside of these hours by speaking with the staff.

  3. Video calls: If you are unable to visit in person, we can arrange for a video call with your loved one using a platform such as Skype, FaceTime, or WhatsApp.

  4. Emails and letters: You can also stay connected with your loved one through email or by sending letters. Our staff can help with arranging for these to be delivered to your loved one.

At Flannerys Nursing Home, we are committed to helping residents stay connected with their loved ones and we will do our best to accommodate your needs. If you have any questions or concerns, please don't hesitate to reach out to us.

What are the visiting guidelines?

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